{"id":1277,"date":"2013-04-06T18:24:13","date_gmt":"2013-04-06T18:24:13","guid":{"rendered":"http:\/\/www.kriesi.at\/themes\/enfold\/?page_id=1277"},"modified":"2023-09-28T13:14:16","modified_gmt":"2023-09-28T13:14:16","slug":"faq","status":"publish","type":"page","link":"https:\/\/medmaxfinance.com\/?page_id=1277","title":{"rendered":"FAQ"},"content":{"rendered":"<\/div><\/div><\/div><!-- close content main div --><\/div><\/div><div id='av_section_1' class='avia-section alternate_color avia-section-no-padding avia-no-border-styling avia-bg-style-scroll   container_wrap sidebar_right' style = 'background-color: #003082; background-image: '  ><div class='container' ><div class='template-page content  av-content-small alpha units'><div class='post-entry post-entry-type-page post-entry-1277'><div class='entry-content-wrapper clearfix'>\n<div style='height:40px' class='hr hr-invisible  '><span class='hr-inner ' ><span class='hr-inner-style'><\/span><\/span><\/div>\n<div style='height:40px' class='hr hr-invisible  '><span class='hr-inner ' ><span class='hr-inner-style'><\/span><\/span><\/div>\n<section class=\"av_textblock_section \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock  av_inherit_color '  style='color:#ffffff; '  itemprop=\"text\" ><h2>FAQ<\/h2>\n<\/div><\/section>\n<div style='height:10px' class='hr hr-invisible  '><span class='hr-inner ' ><span class='hr-inner-style'><\/span><\/span><\/div>\n<\/div><\/div><\/div><!-- close content main div --><\/div><\/div><div id='after_section_1' class='main_color av_default_container_wrap container_wrap sidebar_right'   ><div class='container' ><div class='template-page content  av-content-small alpha units'><div class='post-entry post-entry-type-page post-entry-1277'><div class='entry-content-wrapper clearfix'>\n<div class=\"flex_column av_one_full  flex_column_div first  \" style='background: #ffffff; padding:10px; background-color:#ffffff; border-radius:0; '><p><section class=\"av_textblock_section \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock  '   itemprop=\"text\" ><p>Click on the question below to see the answer.<\/p>\n<\/div><\/section><br \/>\n<div style='padding-bottom:10px; color:#003082;' class='av-special-heading av-special-heading-h3 custom-color-heading    '><h3 class='av-special-heading-tag '  itemprop=\"headline\"  >New Accounts<\/h3><div class='special-heading-border'><div class='special-heading-inner-border' style='border-color:#003082'><\/div><\/div><\/div><br \/>\n<div class=\"togglecontainer   toggle_close_all \" >\n<section class=\"av_toggle_section\"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\"  >    <div class=\"single_toggle\" data-tags=\"{All} {Installation} {Misc} \"  >        <p data-fake-id=\"#toggle-id-1\" class=\"toggler \"  itemprop=\"headline\"  >How do I apply for a MedMaxFinance Account?<span class=\"toggle_icon\" >        <span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p>        <div id=\"toggle-id-1-container\" class=\"toggle_wrap \"  >            <div class=\"toggle_content invers-color \"  itemprop=\"text\"   ><p style=\"padding-left: 60px;\"><strong>For an instant response, you can apply online at www.MedMaxFinance.com. You can also apply by telephone by calling us at <span class=\"ui-provider ec bpq bme cce ccf ccg cch cci ccj cck ccl ccm ccn cco ccp ccq ccr ccs cct ccu ccv ccw ccx ccy ccz cda cdb cdc cdd cde cdf cdg cdh cdi cdj\" dir=\"ltr\">727-533-5200 or 855-533-5200<\/span>, or mail your paper application to PO Box 20208 Tampa, FL 33622-0208.<\/strong><\/p>\n            <\/div>        <\/div>    <\/div><\/section>\n<section class=\"av_toggle_section\"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\"  >    <div class=\"single_toggle\" data-tags=\"{All} {Installation} \"  >        <p data-fake-id=\"#toggle-id-2\" class=\"toggler \"  itemprop=\"headline\"  >How can I check on the status of my MedMaxFinance Account?<span class=\"toggle_icon\" >        <span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p>        <div id=\"toggle-id-2-container\" class=\"toggle_wrap \"  >            <div class=\"toggle_content invers-color \"  itemprop=\"text\"   ><p style=\"padding-left: 60px;\"><strong>An instant response will be provided to all applicants who apply for a MedMaxFinance Account online. If you are applying by telephone, a response will be provided to you by one of our Credit Analyst after the application has been processed. Please allow 7 to 10 business days for all applications received by mail.<\/strong><\/p>\n<p style=\"padding-left: 60px;\"><strong>All determination results are mailed to applicants. However, you can contact MedMaxFinance at <span class=\"ui-provider ec bpq bme cce ccf ccg cch cci ccj cck ccl ccm ccn cco ccp ccq ccr ccs cct ccu ccv ccw ccx ccy ccz cda cdb cdc cdd cde cdf cdg cdh cdi cdj\" dir=\"ltr\">727-533-5200 or 855-533-5200<\/span> at any time to obtain an update on the status of your application.<\/strong><\/p>\n            <\/div>        <\/div>    <\/div><\/section>\n<section class=\"av_toggle_section\"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\"  >    <div class=\"single_toggle\" data-tags=\"{All} {Pricing} \"  >        <p data-fake-id=\"#toggle-id-3\" class=\"toggler \"  itemprop=\"headline\"  >My application is in Pending status. How do I get my Account approved?<span class=\"toggle_icon\" >        <span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p>        <div id=\"toggle-id-3-container\" class=\"toggle_wrap \"  >            <div class=\"toggle_content invers-color \"  itemprop=\"text\"   ><p style=\"padding-left: 60px;\"><strong>If you are an applicant under 21 years of age, MedMaxFinance cannot approve your Account until additional information is provided :<\/strong><\/p>\n<p style=\"padding-left: 120px;\"><strong>Permission to contact your employer<\/strong><\/p>\n<p style=\"padding-left: 120px;\"><strong>List of any previous employers not including the one listed on your application<\/strong><\/p>\n<p style=\"padding-left: 120px;\"><strong>A copy of your latest Check Stub<\/strong><\/p>\n<p style=\"padding-left: 60px;\"><strong>If you are an applicant who is self-employed, a copy of your the latest tax return is required.<\/strong><\/p>\n            <\/div>        <\/div>    <\/div><\/section>\n<section class=\"av_toggle_section\"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\"  >    <div class=\"single_toggle\" data-tags=\"{All} \"  >        <p data-fake-id=\"#toggle-id-4\" class=\"toggler \"  itemprop=\"headline\"  >What is the MedMaxFinance interest rate (APR)?<span class=\"toggle_icon\" >        <span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p>        <div id=\"toggle-id-4-container\" class=\"toggle_wrap \"  >            <div class=\"toggle_content invers-color \"  itemprop=\"text\"   ><p style=\"padding-left: 60px;\"><strong>MedMax Finance provides a 0% Intro APR, after each transaction is added to your account. After that, a low annual APR per year on any amount that remains unpaid after each transactions initial interest free period. Select your provider on the <a href=\"https:\/\/mmfwordpress.azurewebsites.net\/?page_id=3487\"> Participating Provider<\/a>\u00a0page for further details.<\/strong><\/p>\n            <\/div>        <\/div>    <\/div><\/section>\n<section class=\"av_toggle_section\"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\"  >    <div class=\"single_toggle\" data-tags=\"{All} \"  >        <p data-fake-id=\"#toggle-id-5\" class=\"toggler \"  itemprop=\"headline\"  >Does the MedMaxFinance Account have an annual membership fee?<span class=\"toggle_icon\" >        <span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p>        <div id=\"toggle-id-5-container\" class=\"toggle_wrap \"  >            <div class=\"toggle_content invers-color \"  itemprop=\"text\"   ><p style=\"padding-left: 60px;\"><strong>Yes, the annual membership fee is $25.00.<\/strong><\/p>\n            <\/div>        <\/div>    <\/div><\/section>\n<section class=\"av_toggle_section\"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\"  >    <div class=\"single_toggle\" data-tags=\"{All} \"  >        <p data-fake-id=\"#toggle-id-6\" class=\"toggler \"  itemprop=\"headline\"  >How is my MedMaxFinance limit determined?<span class=\"toggle_icon\" >        <span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p>        <div id=\"toggle-id-6-container\" class=\"toggle_wrap \"  >            <div class=\"toggle_content invers-color \"  itemprop=\"text\"   ><p style=\"padding-left: 60px;\"><strong>Your MedMaxFinance limit is based upon your report of your current household income, the source of that income compared to the Federal Poverty Guidelines. The maximum limit allowable is $25,000.<\/strong><\/p>\n            <\/div>        <\/div>    <\/div><\/section>\n<section class=\"av_toggle_section\"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\"  >    <div class=\"single_toggle\" data-tags=\"{All} \"  >        <p data-fake-id=\"#toggle-id-7\" class=\"toggler \"  itemprop=\"headline\"  >When can I expect to receive my MedMaxFinance approval letter?<span class=\"toggle_icon\" >        <span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p>        <div id=\"toggle-id-7-container\" class=\"toggle_wrap \"  >            <div class=\"toggle_content invers-color \"  itemprop=\"text\"   ><p style=\"padding-left: 60px;\"><strong>If approved, you will receive your MedMaxFinance Account Welcome Packet within 7 to 10 business days.<\/strong><\/p>\n            <\/div>        <\/div>    <\/div><\/section>\n<section class=\"av_toggle_section\"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\"  >    <div class=\"single_toggle\" data-tags=\"{All} \"  >        <p data-fake-id=\"#toggle-id-8\" class=\"toggler \"  itemprop=\"headline\"  >If I choose not to utilize my MedMaxFinance Account for a period and carry no outstanding balance, will my account be closed?<span class=\"toggle_icon\" >        <span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p>        <div id=\"toggle-id-8-container\" class=\"toggle_wrap \"  >            <div class=\"toggle_content invers-color \"  itemprop=\"text\"   ><p style=\"padding-left: 60px;\"><strong>If your Account is paid in full with a zero balance and you would like to close your Account, you must contact us in writing or by telephone. Otherwise, even if the Account is not being used, it will remain open and the Annual Membership Fee will be charged every year on the anniversary date of opening your Account.<\/strong><\/p>\n            <\/div>        <\/div>    <\/div><\/section>\n<section class=\"av_toggle_section\"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\"  >    <div class=\"single_toggle\" data-tags=\"{All} \"  >        <p data-fake-id=\"#toggle-id-9\" class=\"toggler \"  itemprop=\"headline\"  >How can I reach a MedMaxFinance representative?<span class=\"toggle_icon\" >        <span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p>        <div id=\"toggle-id-9-container\" class=\"toggle_wrap \"  >            <div class=\"toggle_content invers-color \"  itemprop=\"text\"   ><p style=\"padding-left: 60px;\"><strong>A MedMaxFinance Analyst can be reached at <span class=\"ui-provider ec bpq bme cce ccf ccg cch cci ccj cck ccl ccm ccn cco ccp ccq ccr ccs cct ccu ccv ccw ccx ccy ccz cda cdb cdc cdd cde cdf cdg cdh cdi cdj\" dir=\"ltr\">727-533-5200 or 855-533-5200<\/span>, Monday through Friday, from 8:00 a.m. to 4:30 p.m. eastern time.<\/strong><\/p>\n            <\/div>        <\/div>    <\/div><\/section>\n<\/div><br \/>\n<div style='height:10px' class='hr hr-invisible  '><span class='hr-inner ' ><span class='hr-inner-style'><\/span><\/span><\/div><br \/>\n<div style='height:10px' class='hr hr-invisible  '><span class='hr-inner ' ><span class='hr-inner-style'><\/span><\/span><\/div><br \/>\n<div style='padding-bottom:10px; color:#003082;' class='av-special-heading av-special-heading-h3 custom-color-heading    '><h3 class='av-special-heading-tag '  itemprop=\"headline\"  >Established Accounts<\/h3><div class='special-heading-border'><div class='special-heading-inner-border' style='border-color:#003082'><\/div><\/div><\/div><br \/>\n<div class=\"togglecontainer   toggle_close_all \" >\n<section class=\"av_toggle_section\"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\"  >    <div class=\"single_toggle\" data-tags=\"{All} \"  >        <p data-fake-id=\"#toggle-id-10\" class=\"toggler \"  itemprop=\"headline\"  >What if my MedMaxFinance approved limit is less than my medical bills?<span class=\"toggle_icon\" >        <span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p>        <div id=\"toggle-id-10-container\" class=\"toggle_wrap \"  >            <div class=\"toggle_content invers-color \"  itemprop=\"text\"   ><p style=\"padding-left: 60px;\"><strong>You can request a review of your limit by contacting a MedMaxFinance Analyst at <span class=\"ui-provider ec bpq bme cce ccf ccg cch cci ccj cck ccl ccm ccn cco ccp ccq ccr ccs cct ccu ccv ccw ccx ccy ccz cda cdb cdc cdd cde cdf cdg cdh cdi cdj\" dir=\"ltr\">727-533-5200 or 855-533-5200<\/span>.<\/strong><\/p>\n            <\/div>        <\/div>    <\/div><\/section>\n<section class=\"av_toggle_section\"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\"  >    <div class=\"single_toggle\" data-tags=\"{All} {Installation} \"  >        <p data-fake-id=\"#toggle-id-11\" class=\"toggler \"  itemprop=\"headline\"  >What should I do if I do not receive my MedMaxFinance Billing Statement in the mail?<span class=\"toggle_icon\" >        <span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p>        <div id=\"toggle-id-11-container\" class=\"toggle_wrap \"  >            <div class=\"toggle_content invers-color \"  itemprop=\"text\"   ><p style=\"padding-left: 60px;\"><strong>Contact a MedMaxFinance Analyst immediately at <span class=\"ui-provider ec bpq bme cce ccf ccg cch cci ccj cck ccl ccm ccn cco ccp ccq ccr ccs cct ccu ccv ccw ccx ccy ccz cda cdb cdc cdd cde cdf cdg cdh cdi cdj\" dir=\"ltr\">727-533-5200 or 855-533-5200<\/span>, to confirm your current address information. You can always view a copy of your current Billing Statement, as well as your overall Billing Statement history, on the MedMaxFinance web page.<\/strong><\/p>\n            <\/div>        <\/div>    <\/div><\/section>\n<\/div><br \/>\n<div style='height:10px' class='hr hr-invisible  '><span class='hr-inner ' ><span class='hr-inner-style'><\/span><\/span><\/div><br \/>\n<div style='height:10px' class='hr hr-invisible  '><span class='hr-inner ' ><span class='hr-inner-style'><\/span><\/span><\/div><br \/>\n<div style='padding-bottom:10px; color:#003082;' class='av-special-heading av-special-heading-h3 custom-color-heading    '><h3 class='av-special-heading-tag '  itemprop=\"headline\"  >Adding An Authorized User<\/h3><div class='special-heading-border'><div class='special-heading-inner-border' style='border-color:#003082'><\/div><\/div><\/div><br \/>\n<div class=\"togglecontainer   toggle_close_all \" >\n<section class=\"av_toggle_section\"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\"  >    <div class=\"single_toggle\" data-tags=\"{All} \"  >        <p data-fake-id=\"#toggle-id-12\" class=\"toggler \"  itemprop=\"headline\"  >How can I add an authorized user to my MedMaxFinance Account?<span class=\"toggle_icon\" >        <span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p>        <div id=\"toggle-id-12-container\" class=\"toggle_wrap \"  >            <div class=\"toggle_content invers-color \"  itemprop=\"text\"   ><p style=\"padding-left: 60px;\"><strong>You can add authorized users online by visiting our website <a id=\"MMFInterior_linkAuthUserAnswer1\" href=\"http:\/\/cardholder.medmaxfinance.com\/AccountSelector.aspx\">www.MedMaxFinance.com<\/a>, or you can call us at <span class=\"ui-provider ec bpq bme cce ccf ccg cch cci ccj cck ccl ccm ccn cco ccp ccq ccr ccs cct ccu ccv ccw ccx ccy ccz cda cdb cdc cdd cde cdf cdg cdh cdi cdj\" dir=\"ltr\">727-533-5200 or 855-533-5200<\/span>. Please remember to send the Authorization to use or disclose Protected Health Information (HIPAA) signed by the Authorized User before adding any charges to your account.<\/strong><\/p>\n            <\/div>        <\/div>    <\/div><\/section>\n<\/div><br \/>\n<div style='height:10px' class='hr hr-invisible  '><span class='hr-inner ' ><span class='hr-inner-style'><\/span><\/span><\/div><br \/>\n<div style='height:10px' class='hr hr-invisible  '><span class='hr-inner ' ><span class='hr-inner-style'><\/span><\/span><\/div><br \/>\n<div style='padding-bottom:10px; color:#003082;' class='av-special-heading av-special-heading-h3 custom-color-heading    '><h3 class='av-special-heading-tag '  itemprop=\"headline\"  >Adding New Charges<\/h3><div class='special-heading-border'><div class='special-heading-inner-border' style='border-color:#003082'><\/div><\/div><\/div><br \/>\n<div class=\"togglecontainer   toggle_close_all \" >\n<section class=\"av_toggle_section\"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\"  >    <div class=\"single_toggle\" data-tags=\"{All} \"  >        <p data-fake-id=\"#toggle-id-13\" class=\"toggler \"  itemprop=\"headline\"  >How can I add new charges to my MedMaxFinance Account?<span class=\"toggle_icon\" >        <span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p>        <div id=\"toggle-id-13-container\" class=\"toggle_wrap \"  >            <div class=\"toggle_content invers-color \"  itemprop=\"text\"   ><p style=\"padding-left: 60px;\"><strong>You can add new charges online by visiting our website <a id=\"MMFInterior_linkAddChargesAnswer1\" href=\"http:\/\/cardholder.medmaxfinance.com\/AccountSelector.aspx?redtype=charge\">www.MedMaxFinance.com<\/a>, you can also call us at <span class=\"ui-provider ec bpq bme cce ccf ccg cch cci ccj cck ccl ccm ccn cco ccp ccq ccr ccs cct ccu ccv ccw ccx ccy ccz cda cdb cdc cdd cde cdf cdg cdh cdi cdj\" dir=\"ltr\">727-533-5200 or 855-533-5200<\/span> or visit the facility where the service was provided. Please have the following information ready:<\/strong><\/p>\n<p style=\"padding-left: 120px;\"><strong>Service Facility Name<\/strong><\/p>\n<p style=\"padding-left: 120px;\"><strong>Patient Account Number<\/strong><\/p>\n<p style=\"padding-left: 120px;\"><strong>Service Date<\/strong><\/p>\n<p style=\"padding-left: 120px;\"><strong>Billing Amount<\/strong><\/p>\n            <\/div>        <\/div>    <\/div><\/section>\n<section class=\"av_toggle_section\"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\"  >    <div class=\"single_toggle\" data-tags=\"{All} \"  >        <p data-fake-id=\"#toggle-id-14\" class=\"toggler \"  itemprop=\"headline\"  >Does MedMaxFinance charge a fee if I exceed my limit?<span class=\"toggle_icon\" >        <span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p>        <div id=\"toggle-id-14-container\" class=\"toggle_wrap \"  >            <div class=\"toggle_content invers-color \"  itemprop=\"text\"   ><p style=\"padding-left: 60px;\"><strong>MedMaxFinance will not charge a fee for over-the-limit balances. All fees associated with your MedMaxFinance Account are outlined in your <a href=\"https:\/\/mmfwordpress.azurewebsites.net\/?page_id=3356\">MedMaxFinance Account Holder Agreement<\/a>.<\/strong><\/p>\n            <\/div>        <\/div>    <\/div><\/section>\n<section class=\"av_toggle_section\"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\"  >    <div class=\"single_toggle\" data-tags=\"{All} \"  >        <p data-fake-id=\"#toggle-id-15\" class=\"toggler \"  itemprop=\"headline\"  >Why did MedMaxFinance deny some of my medical billing charges?<span class=\"toggle_icon\" >        <span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p>        <div id=\"toggle-id-15-container\" class=\"toggle_wrap \"  >            <div class=\"toggle_content invers-color \"  itemprop=\"text\"   ><p style=\"padding-left: 60px;\"><strong>If some of your medical billing charges were denied by MedMaxFinance, please contact a MedMaxFinance Analyst at <span class=\"ui-provider ec bpq bme cce ccf ccg cch cci ccj cck ccl ccm ccn cco ccp ccq ccr ccs cct ccu ccv ccw ccx ccy ccz cda cdb cdc cdd cde cdf cdg cdh cdi cdj\" dir=\"ltr\">727-533-5200 or 855-533-5200<\/span>.<\/strong><\/p>\n            <\/div>        <\/div>    <\/div><\/section>\n<section class=\"av_toggle_section\"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\"  >    <div class=\"single_toggle\" data-tags=\"{All} \"  >        <p data-fake-id=\"#toggle-id-16\" class=\"toggler \"  itemprop=\"headline\"  >Can I dispute a charge if I think my Billing Statement is incorrect?<span class=\"toggle_icon\" >        <span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p>        <div id=\"toggle-id-16-container\" class=\"toggle_wrap \"  >            <div class=\"toggle_content invers-color \"  itemprop=\"text\"   ><p style=\"padding-left: 60px;\"><strong>Yes, but we must hear from you no later than 60 days after we sent you the first Billing Statement in which the error or problem appeared.<\/strong><\/p>\n<p style=\"padding-left: 60px;\"><strong>Do not write on the Billing Statement. Please write a separate letter including, (you may telephone your inquiry but by doing so, you will not preserve your rights under <u>The Federal truth in Lending act<\/u>) the following information:<\/strong><\/p>\n<p style=\"padding-left: 120px;\"><strong>Account Information \u2014 Your MedMaxFinance card number and your name as it appears on your card.<\/strong><\/p>\n<p style=\"padding-left: 120px;\"><strong>Transaction Code: Listed on your Billing Statement<\/strong><\/p>\n<p style=\"padding-left: 120px;\"><strong>Charge Amount \u2014 The amount of the charge that you believe is a discrepancy.<\/strong><\/p>\n<p style=\"padding-left: 120px;\"><strong>Description of Discrepancy \u2014 Describe why you believe the charge you are challenging is a discrepancy.<\/strong><\/p>\n            <\/div>        <\/div>    <\/div><\/section>\n<\/div><br \/>\n<div style='height:10px' class='hr hr-invisible  '><span class='hr-inner ' ><span class='hr-inner-style'><\/span><\/span><\/div><br \/>\n<div style='height:10px' class='hr hr-invisible  '><span class='hr-inner ' ><span class='hr-inner-style'><\/span><\/span><\/div><br \/>\n<div style='padding-bottom:10px; color:#003082;' class='av-special-heading av-special-heading-h3 custom-color-heading    '><h3 class='av-special-heading-tag '  itemprop=\"headline\"  >Payment Information<\/h3><div class='special-heading-border'><div class='special-heading-inner-border' style='border-color:#003082'><\/div><\/div><\/div><br \/>\n<div class=\"togglecontainer   toggle_close_all \" >\n<section class=\"av_toggle_section\"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\"  >    <div class=\"single_toggle\" data-tags=\"{All} \"  >        <p data-fake-id=\"#toggle-id-17\" class=\"toggler \"  itemprop=\"headline\"  >What are my payment options with the MedMaxFinance Account?<span class=\"toggle_icon\" >        <span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p>        <div id=\"toggle-id-17-container\" class=\"toggle_wrap \"  >            <div class=\"toggle_content invers-color \"  itemprop=\"text\"   ><p style=\"padding-left: 60px;\"><strong>MedMaxFinance accepts check, debit card, wire transfer, or money order payments, cash payments are also accepted, but are not recommended. Payments are to be made by the Payment Due Date specified on your monthly Billing Statement, and can be initiated either online at <a id=\"MMFInterior_linkPaymentAnswer1\" href=\"http:\/\/cardholder.medmaxfinance.com\/AccountSelector.aspx?redtype=pay\">www.MedMaxFinance.com<\/a>, by telephone with one of our Analysts at no additional charge at <span class=\"ui-provider ec bpq bme cce ccf ccg cch cci ccj cck ccl ccm ccn cco ccp ccq ccr ccs cct ccu ccv ccw ccx ccy ccz cda cdb cdc cdd cde cdf cdg cdh cdi cdj\" dir=\"ltr\">727-533-5200 or 855-533-5200<\/span>, or you can mail your payment to PO Box 20208 Tampa, FL 33622-0208.<\/strong><\/p>\n<p style=\"padding-left: 60px;\"><strong>No credit cards please!<\/strong><\/p>\n            <\/div>        <\/div>    <\/div><\/section>\n<section class=\"av_toggle_section\"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\"  >    <div class=\"single_toggle\" data-tags=\"{All} \"  >        <p data-fake-id=\"#toggle-id-18\" class=\"toggler \"  itemprop=\"headline\"  >How is interest accrued on my account balance?<span class=\"toggle_icon\" >        <span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p>        <div id=\"toggle-id-18-container\" class=\"toggle_wrap \"  >            <div class=\"toggle_content invers-color \"  itemprop=\"text\"   ><p style=\"padding-left: 60px;\"><strong>Please refer to <a href=\"https:\/\/medmaxfinance.com\/CardTerms.aspx\">MedMaxFinance Cardholder Agreement<\/a> for an explanation on how interest is accrued on your account balance.<\/strong><\/p>\n            <\/div>        <\/div>    <\/div><\/section>\n<section class=\"av_toggle_section\"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\"  >    <div class=\"single_toggle\" data-tags=\"{All} \"  >        <p data-fake-id=\"#toggle-id-19\" class=\"toggler \"  itemprop=\"headline\"  >How does MedMaxFinance calculate my monthly minimum payment?<span class=\"toggle_icon\" >        <span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p>        <div id=\"toggle-id-19-container\" class=\"toggle_wrap \"  >            <div class=\"toggle_content invers-color \"  itemprop=\"text\"   ><p style=\"padding-left: 60px;\"><strong>Please refer to <a href=\"https:\/\/medmaxfinance.com\/?page_id=3356\">MedMaxFinance Account Holder Agreement<\/a> for an explanation on how your minimum payment is calculated.<\/strong><\/p>\n            <\/div>        <\/div>    <\/div><\/section>\n<section class=\"av_toggle_section\"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\"  >    <div class=\"single_toggle\" data-tags=\"{All} \"  >        <p data-fake-id=\"#toggle-id-20\" class=\"toggler \"  itemprop=\"headline\"  >What is MedMaxFinance\u2019s late payment policy?<span class=\"toggle_icon\" >        <span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p>        <div id=\"toggle-id-20-container\" class=\"toggle_wrap \"  >            <div class=\"toggle_content invers-color \"  itemprop=\"text\"   ><p style=\"padding-left: 60px;\"><strong>Late payments will be subject to a fee as outlined in your <a href=\"https:\/\/medmaxfinance.com\/?page_id=3356\">MedMaxFinance Account Holder Agreement<\/a>.<\/strong><\/p>\n            <\/div>        <\/div>    <\/div><\/section>\n<section class=\"av_toggle_section\"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\"  >    <div class=\"single_toggle\" data-tags=\"{All} \"  >        <p data-fake-id=\"#toggle-id-21\" class=\"toggler \"  itemprop=\"headline\"  >Can I make a payment on my MedMaxFinance Account at a medical provider\u2019s office?<span class=\"toggle_icon\" >        <span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p>        <div id=\"toggle-id-21-container\" class=\"toggle_wrap \"  >            <div class=\"toggle_content invers-color \"  itemprop=\"text\"   ><p style=\"padding-left: 60px;\"><strong>No. All payments need to be sent to MedMaxFinance. See back of your monthly Billing Statement for instructions on how to submit your payment.<\/strong><\/p>\n            <\/div>        <\/div>    <\/div><\/section>\n<section class=\"av_toggle_section\"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\"  >    <div class=\"single_toggle\" data-tags=\"{All} \"  >        <p data-fake-id=\"#toggle-id-22\" class=\"toggler \"  itemprop=\"headline\"  >How can I reach a MedMaxFinance representative to discuss other account charges or payment issues?<span class=\"toggle_icon\" >        <span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p>        <div id=\"toggle-id-22-container\" class=\"toggle_wrap \"  >            <div class=\"toggle_content invers-color \"  itemprop=\"text\"   ><p style=\"padding-left: 60px;\"><strong>A MedMaxFinance Analyst can be reached at <span class=\"ui-provider ec bpq bme cce ccf ccg cch cci ccj cck ccl ccm ccn cco ccp ccq ccr ccs cct ccu ccv ccw ccx ccy ccz cda cdb cdc cdd cde cdf cdg cdh cdi cdj\" dir=\"ltr\">727-533-5200 or 855-533-5200<\/span>, Monday through Friday, from 8:00 a.m. to 4:30 p.m. eastern time.<\/strong><\/p>\n            <\/div>        <\/div>    <\/div><\/section>\n<\/div><br \/>\n<div style='height:10px' class='hr hr-invisible  '><span class='hr-inner ' ><span class='hr-inner-style'><\/span><\/span><\/div><br \/>\n<div style='height:10px' class='hr hr-invisible  '><span class='hr-inner ' ><span class='hr-inner-style'><\/span><\/span><\/div><br \/>\n<div style='padding-bottom:10px; color:#003082;' class='av-special-heading av-special-heading-h3 custom-color-heading    '><h3 class='av-special-heading-tag '  itemprop=\"headline\"  >MedMaxFinance.com Information<\/h3><div class='special-heading-border'><div class='special-heading-inner-border' style='border-color:#003082'><\/div><\/div><\/div><br \/>\n<div class=\"togglecontainer   toggle_close_all \" >\n<section class=\"av_toggle_section\"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\"  >    <div class=\"single_toggle\" data-tags=\"{All} \"  >        <p data-fake-id=\"#toggle-id-23\" class=\"toggler \"  itemprop=\"headline\"  >How can I register for online account access?<span class=\"toggle_icon\" >        <span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p>        <div id=\"toggle-id-23-container\" class=\"toggle_wrap \"  >            <div class=\"toggle_content invers-color \"  itemprop=\"text\"   ><p style=\"padding-left: 60px;\"><strong>By visiting the MedMaxFinance.com website, existing cardholders can register for online account access. To register the cardholder will need the following information:<\/strong><\/p>\n<p style=\"padding-left: 120px;\"><strong>MedMaxFinance account number<\/strong><\/p>\n<p style=\"padding-left: 120px;\"><strong>Cardholder First and Last name<\/strong><\/p>\n<p style=\"padding-left: 120px;\"><strong>Date of birth<\/strong><\/p>\n<p style=\"padding-left: 120px;\"><strong>Social Ssecurity Number<\/strong><\/p>\n<p style=\"padding-left: 120px;\"><strong>Email address<\/strong><\/p>\n            <\/div>        <\/div>    <\/div><\/section>\n<section class=\"av_toggle_section\"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\"  >    <div class=\"single_toggle\" data-tags=\"{All} \"  >        <p data-fake-id=\"#toggle-id-24\" class=\"toggler \"  itemprop=\"headline\"  >Can I manage my MedMaxFinance account online?<span class=\"toggle_icon\" >        <span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p>        <div id=\"toggle-id-24-container\" class=\"toggle_wrap \"  >            <div class=\"toggle_content invers-color \"  itemprop=\"text\"   ><p style=\"padding-left: 60px;\"><strong>Yes, once you have completed the registration process you can access your account online. From the website, you will be able to:<\/strong><\/p>\n<p style=\"padding-left: 120px;\"><strong>Add new medical charges by patient account number<\/strong><\/p>\n<p style=\"padding-left: 120px;\"><strong>Manage your account online<\/strong><\/p>\n<p style=\"padding-left: 120px;\"><strong>Pay your bill online<\/strong><\/p>\n<p style=\"padding-left: 120px;\"><strong>Print Billing Statements<\/strong><\/p>\n<p style=\"padding-left: 120px;\"><strong>View a summary of account activity<\/strong><\/p>\n<p style=\"padding-left: 120px;\"><strong>Add an authorized user<\/strong><\/p>\n            <\/div>        <\/div>    <\/div><\/section>\n<section class=\"av_toggle_section\"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\"  >    <div class=\"single_toggle\" data-tags=\"{All} \"  >        <p data-fake-id=\"#toggle-id-25\" class=\"toggler \"  itemprop=\"headline\"  >Can I use my bank account information to pay my MedMaxFinance Billing Statement?<span class=\"toggle_icon\" >        <span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p>        <div id=\"toggle-id-25-container\" class=\"toggle_wrap \"  >            <div class=\"toggle_content invers-color \"  itemprop=\"text\"   ><p style=\"padding-left: 60px;\"><strong>Yes, we accept online payments from either your bank institution (wire transfer) or through your debit card. MedMaxFinance does not accept major credit cards.<\/strong><\/p>\n            <\/div>        <\/div>    <\/div><\/section>\n<section class=\"av_toggle_section\"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\"  >    <div class=\"single_toggle\" data-tags=\"{All} \"  >        <p data-fake-id=\"#toggle-id-26\" class=\"toggler \"  itemprop=\"headline\"  >Can I change personal information, such as my address, telephone number and e-mail address, on my account through the MedMaxFinance web page?<span class=\"toggle_icon\" >        <span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p>        <div id=\"toggle-id-26-container\" class=\"toggle_wrap \"  >            <div class=\"toggle_content invers-color \"  itemprop=\"text\"   ><p style=\"padding-left: 60px;\"><strong>Yes, however, you will need to register your account on the MedMaxFinance web page first.<\/strong><\/p>\n            <\/div>        <\/div>    <\/div><\/section>\n<\/div><\/p><\/div><\/div><\/div><\/div><!-- close content main div --><\/div><\/div><div id='av_section_2' class='avia-section alternate_color avia-section-no-padding avia-no-border-styling avia-bg-style-scroll   container_wrap sidebar_right' style = 'background-color: #003082; background-image: '  ><div class='container' ><div class='template-page content  av-content-small alpha units'><div class='post-entry post-entry-type-page post-entry-1277'><div class='entry-content-wrapper clearfix'>\n<div style='height:40px' class='hr hr-invisible  '><span class='hr-inner ' ><span class='hr-inner-style'><\/span><\/span><\/div>\n<div style='height:10px' class='hr hr-invisible  '><span class='hr-inner ' ><span class='hr-inner-style'><\/span><\/span><\/div>\n<\/div><\/div><\/div><!-- close content main div --><\/div><\/div><div id='after_section_2' class='main_color av_default_container_wrap container_wrap sidebar_right'   ><div class='container' ><div class='template-page content  av-content-small alpha units'><div class='post-entry post-entry-type-page post-entry-1277'><div class='entry-content-wrapper clearfix'><\/p>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"open","ping_status":"open","template":"","meta":[],"_links":{"self":[{"href":"https:\/\/medmaxfinance.com\/index.php?rest_route=\/wp\/v2\/pages\/1277"}],"collection":[{"href":"https:\/\/medmaxfinance.com\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/medmaxfinance.com\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/medmaxfinance.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/medmaxfinance.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=1277"}],"version-history":[{"count":21,"href":"https:\/\/medmaxfinance.com\/index.php?rest_route=\/wp\/v2\/pages\/1277\/revisions"}],"predecessor-version":[{"id":3805,"href":"https:\/\/medmaxfinance.com\/index.php?rest_route=\/wp\/v2\/pages\/1277\/revisions\/3805"}],"wp:attachment":[{"href":"https:\/\/medmaxfinance.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=1277"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}